Terms of Service

1. Acceptance of Terms

By accessing this website and using our services, you accept these Terms of Service in full. If you disagree with any part of these terms, you must not use our website or services.

2. Description of Services

We provide professional plumbing services including repairs, installations, maintenance, and emergency call‑outs. All services are subject to availability and may require a site inspection before a quote is provided.

3. Quotes and Payments

• All quotes are valid for 7 days unless otherwise stated.
• Payment terms are detailed in the quote or service agreement.
• We accept cash, EFT, and major credit/debit cards.
• Travel charges may apply for locations outside our standard service area.

4. Cancellations and Refunds

If you cancel a booked service less than 24 hours before the scheduled start time, a cancellation fee may apply. Refunds for completed services are at our discretion and are assessed on a case‑by‑case basis.

5. Liability

We take all reasonable care in performing our services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service in question.

6. Intellectual Property

All content on this website (text, graphics, logos, images) is our property and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Governing Law

These Terms of Service are governed by the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. The latest version will be posted on this page with a new effective date.